Delivery and Returns Info
Click and Collect is FREE
Orders placed up to 9pm will be available to collect in store the next day from 12pm. Please note this service is only available to collect in store Tuesday to Saturday.
Local Delivery is €3.00
We provide local delivery to Drogheda town and local area and up to approx. 5km outside eg, including Bettystown, Duleek, Julianstown, Tullyalllen etc, (please message us on hello@mygeneration.ie if you have a query regarding your area).
We offer 2 day delivery when you place your order before 9pm. Local delivery days are Tuesday to Friday 10.00am to 5.00pm.
Eircode and Phone number needed please.
Nationwide Delivery is €7.00
We endeavor to provide 3 day delivery within Ireland when you place an order before 12.00pm.
Please provide a contact number and Eircode on all address details as you will receive a one hour window drop off time if delivered by DPD.
International Delivery
UK delivery is €15 Please allow 4-5 Working days.
For delivery outside Ireland and UK – orders are charged at €28.00, please allow 7-10 working days for delivery.
If your order’s taking longer than expected or you want to find out when it will arrive, you can check its progress by dropping us an email to hello@mygeneration.ie
Returns:
Online Returns
If you are not completely satisfied with your purchase bought online, simply return the item or items to us, in its original unused & unworn condition with all tags and within 10 days of receipt. We will issue a full refund (excluding original delivery charge), or exchange the item for a different size / colour /style if preferred.
Procedures for Online Purchases.
Return in store.
Simply Bring the item & order receipt along to our store in Drogheda. You can exchange or return for a full refund (processed via Original payment method).
Postal Returns
Please include the returns form you will have received with your order & simply return it along with the item to:
Returns, My Generation, Southgate Shopping Centre, Drogheda, Co Meath, A92 E8KW, Ireland.
All refunds should be processed within 7 working days upon receipt subject to the terms and conditions above.
If you do not hear from us within this time frame then please track your item and if it shows that it was received then please contact us at hello@mygeneration.ie or 0419818695 as there may be a reason we could not contact you or an issue with the return.
Please note:
- The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- The cost of returning the item to us is your responsibility.
This returns policy does not affect your statutory rights.
*Note:
Strictly NO RETURN on Earrings – for Hygiene reasons.